Frequently Asked Questions

1. What do you mean by virtual training?

When we refer to virtual (classroom) training we are meaning just that: delivering live training (not pre-recorded) with a trainer to wherever you are real-time - otherwise referred to as Virtual Instructor Led Training (VILT). Our trainers are based in actual training rooms complete with training and AV equipment.

2. What will I experience during a virtual classroom session?

Your virtual classroom trainer has access to a variety of options to ensure effective communication and learning, both individually and as a group, including:

• Changing how webcams are viewed
• Screen sharing to display a document, presentation or other training content
• Changing the view to make an attendee the presenter
• Conducting polls and tests
• Splitting the classroom into small groups for activities
• Uploading materials

3. How do I interact with the trainer? Other attendees?

Collaboration and actively participating in a training session are essential. You can:

• Raise and submit questions/comments to the trainer or other attendees
• Use shared apps and drawing tools to collaborate with the whole group
• Participate in ‘breakout’ rooms for activities/small group discussions
• Share the trainer’s keyboard and mouse control

Note: Drawing tools, shared keyboard/mouse control and multi-monitor screen sharing are available on the installed desktop app only.