Optimising Interactions with Emotional Intelligence
DURATION
1 days
PRICE (EXCL. GST)
$795
LOCATIONS/DELIVERY METHOD
On demand
EXAM
No exam
Enhance workplace interactions with our Optimising Interactions with Emotional Intelligence course
Emotional intelligence (EQ) is key to building strong relationships, improving communication, and fostering collaboration in the workplace. By mastering EQ, you can better understand emotions, navigate challenging situations, and create a positive environment that drives success.
Our Optimising Interactions with Emotional Intelligence course equips you with essential skills to enhance your self-awareness, regulate your emotions, and understand others' perspectives. You will also consider how to develop a growth mindset, build resilience, and improve cultural intelligence to navigate diverse workplace dynamics.
Through practical exercises, you will develop empathy, active listening, and emotional agility, equipping you to improve workplace interactions, manage conflict, and foster a collaborative, emotionally intelligent environment.
This course will enable you to:
- Enhance your understanding and application of emotional intelligence in the workplace.
- Strengthen your ability to foster positive relationships and navigate diverse perspectives.
- Build resilience and adaptability to improve collaboration and manage challenges effectively.
KEY TOPICS
This course explores the following content:
- Understanding emotional intelligence § Developing self-awareness, self-regulation, and emotional agility
- Adopting a growth mindset
- Understanding different perspectives through empathy, active listening, and cultural intelligence
- Building strong relationships and resilience
- Applying emotional intelligence and a growth mindset in the workplace
As part of PM-Partners’ new integrated learning solution, this course offers students the option to attend our bespoke classroom in person or virtually by dialling in from a remote location. Trainers are skilled at both delivery methods and use the latest in virtual technology to simultaneously provide participants with the same interactive, multifaceted and challenging learning experience. Whichever delivery mode learners choose, comprehension and recall techniques will be used to provide them with a solid understanding of the course content.
For group bookings, courses can be customised to suit your requirements and conducted onsite at your premises, at our training centre, or virtually.
Materials: A comprehensive participant workbook is provided.
Pre-course: There is no pre-course required for this course
There is no exam associated with this course.
On completion of this course, you will be awarded with a PM-Partners digital badge. These are widely accepted by leading organisations as recognition of specialist training and often shared on social media.
On the last day of training, you will be provided with a Digital Credential via the Credly Acclaim platform. This badge can be added directly to your LinkedIn profile and/or shared to your newsfeed, or other professional profile, to share your achievement with your network.
DEVELOPMENT UNITS
PDUs
Participants who have been awarded the Project Management Professional (PMP)® credential by the Project Management Institute (PMI)® are eligible to earn 14 PDUs for their participation in this course (14 Power Skills).
Participants holding any of the Project Management accreditations (CPPP/CPPM/CPPD) are eligible to earn 14 CPDs for this short course.
PMI and Project Management Professional (PMP) are registered marks of the Project Management Institute, Inc.
There are no formal prerequisites for this course.
Where is the training venue located?
Sydney courses are held at 45 Clarence Street, Sydney.
Brisbane courses are held at 215 Adelaide Street, Brisbane.
I require an invoice before payment is processed, can I still book this course online?
Yes. Simply select ‘invoice’ from the payment options during the checkout process and one of our consultants will be in contact to organise payment.
Is this a certified course?
No. This is not an accredited certification but participants will receive a digital badge.
Our website offers three payment options for training courses. When you select "BOOK NOW" you will be taken to the checkout. Step two: "Billing Details" is where you can select from the three payment options:
- Credit Card Payments: PM-Partners uses Stripe payment gateway to process Visa, Mastercard, Amex, as well as Apple Pay and Google Pay transactions. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry so you can be confident that your card details are protected for online purchases.
- Bank Transfer: We cannot guarantee your registration(s) until your payment is cleared (bank transfers take 3 days to process). Instructions for payment by bank transfer will be provided at the end of the order process.
- Invoice: An invoice will be sent to you after you complete the booking. Payment is required 14 days before the course start date. If you're buying within 14 days, you need to arrange payment ASAP with a minimum of 72 hours before course start date.
Who should attend?
- If you are a leader or professional looking to enhance emotional intelligence, build stronger relationships, and manage challenging situations with empathy and confidence, this course is for you.
Group bookings
Upskill your team to optimise delivery with PM-Partners’ accredited training
Professional group training and certification with volume-based discounts.
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