Certified Agile Facilitator™ (CAF)
DURATION
2 days
EXAM
No exam
Course Overview
Facilitation is a core skill for every Scrum Master, Product Owner and Agile Coach, and is extremely useful in almost any role. The Certified Agile Facilitator (CAF) course is recommended for anyone who wants to build their confidence and competence in facilitating groups or teams towards collaborative and meaningful workshop or meeting outcomes.
Facilitation plays a key role in supporting groups as they collaborate, create, and make decisions. This course provides training for individuals interested in developing their facilitation mindset and knowledge. It equips you with a toolbox of skills and exercises to maximise the productivity of your group sessions, whether they are conducted in person or virtually.
The course covers various learning objectives, including understanding the role and responsibilities of a facilitator, adopting a neutral facilitator mindset, effectively guiding teams through conflicts, recognising the unique needs of different teams, ensuring that all voices are heard, establishing psychological safety, applying facilitation skills before, during, and after an event, cultivating self-awareness as a facilitator, employing visual facilitation techniques to engage participants and make an impact, and practicing facilitation in real scenarios.
Overall, the CAF course is designed to help you become a proficient and effective facilitator, empowering you to lead groups and teams towards successful outcomes while embracing agile principles.
OBJECTIVES
- Discover what a facilitator is and what they do
- Practice the mindset of a neutral facilitator
- Learn how to facilitate teams through conflict
- Understand the needs of different teams
- Apply the skillset before, during, and after a facilitation event
Key Topics
Foundations of facilitation
Definition and purpose of facilitation | Characteristics and mindset of an effective facilitator | When and how to adopt a facilitation stance
Understanding group context and needs
Identifying session purpose and outcomes | Assessing group dynamics and psychological safety | Creating facilitation plans for different team scenarios
Facilitation techniques and approaches
Designing and following facilitation agreements | Techniques for fostering collaboration and engagement | Establishing facilitation presence before, during, and after sessions
Managing conflict in facilitation
Recognising the role of conflict in team dynamics | Maintaining group safety and positivity | Managing creative tension and difficult conversations
Continuous improvement and reflection
Reflecting on facilitation effectiveness | Seeking and incorporating feedback | Improving facilitation skills through co-facilitation
Driving Agile facilitation in organisations
Supporting group decision-making and follow-through | The facilitator’s role in Agile transformations | Encouraging self-sustaining facilitation practices
Materials:
A comprehensive participant workbook is provided.
Pre-course:
We encourage participants to complete the pre-course work before attending the course. This will help ensure you are well-prepared to fully engage in discussions and activities, maximising your learning experience and achieving the best possible outcomes.
Pre-course work will be sent out 2 weeks prior to course commencement. This includes:
- Articles to read (approx. 30 mins to complete)
- A list of items required for visual facilitation, these can be sourced from home or purchased.
If you choose to purchase items, you will need to allow approximately one week for delivery.
There is no exam for this course.
To receive your certification badge, you must attend and actively participate in the full two-day course.
COURSE PREREQUISITES
There are no pre-requisites for this course.
Where is the training venue located?
This course is on demand and can be delivered virtually or at the customer's location.
I require an invoice before payment is processed, can I still book this course online?
Yes. Simply select ‘invoice’ from the payment options during the checkout process and one of our consultants will be in contact to organise payment.
Is this a certified course?
No. This is not an accredited certification but participants will receive a digital badge.
Our website offers three payment options for training courses. When you select "BOOK NOW" you will be taken to the checkout. Step two: "Billing Details" is where you can select from the three payment options:
- Credit Card Payments: PM-Partners uses Stripe payment gateway to process Visa, Mastercard, Amex, as well as Apple Pay and Google Pay transactions. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry so you can be confident that your card details are protected for online purchases.
- Bank Transfer: We cannot guarantee your registration(s) until your payment is cleared (bank transfers take 3 days to process). Instructions for payment by bank transfer will be provided at the end of the order process.
- Invoice: An invoice will be sent to you after you complete the booking. Payment is required 14 days before the course start date. If you're buying within 14 days, you need to arrange payment ASAP with a minimum of 72 hours before course start date.
Who should attend?
The CAF course is designed for individuals who have a passion for facilitation and want to make a real difference in their careers, industries, and teams.
Facilitation a crucial skill in today's modern world. The course is suitable for various types of individuals, including:
- Practicing or aspiring Scrum Masters
- Agilists working towards becoming an Agile Coach
- Individuals who want to enhance their career prospects through facilitation skills
- Anyone who believes in creating happier teams and improving meeting experiences
Group bookings
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